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Terms and Conditions

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Effective Date: 1st February 2025

 

1. Introduction
Welcome to The Candlemania ("Company," "we," "our," "us"). These Terms and Conditions govern your use of our website, www.thecandlemania.com (the "Website"). By accessing or using our Website, you agree to comply with these terms. If you do not agree, please do not use our Website.

 

The Candlemania operates in both the United Kingdom and Turkey, and we comply with relevant regulations in both jurisdictions, including the UK Consumer Rights Act 2015, the UK GDPR, the Distance Selling Regulations, and Turkish Consumer Protection Law No. 6502.

 

2. Use of the Website

  • You must be at least 18 years old or have parental consent to use our Website.

  • You agree to use the Website for lawful purposes only.

  • You must not misuse, hack, or introduce harmful material to our Website.

 

3. Products and Orders

  • All products displayed on our Website are subject to availability.

  • Prices are listed in GBP (£) and may be subject to change without notice.

  • By placing an order, you agree that the information provided is accurate and complete.

  • We reserve the right to refuse or cancel any order at our discretion.

 

4. Payment and Billing

  • We accept major payment methods as listed on our Website.

  • Payments must be completed before an order is processed.

  • We use third-party payment processors that comply with industry security standards.

 

5. Shipping and Delivery

  • We deliver to addresses in the UK, Turkey, and other selected locations.

  • Delivery times vary based on location and shipping method.

  • We are not responsible for delays caused by third-party couriers.

 

6. Returns and Refunds

  • Customers in the UK have the right to cancel orders under the Consumer Contracts Regulations 2013.

  • Customers in Turkey are protected under Consumer Protection Law No. 6502.

  • Returns must be requested within 14 days of receiving the product.

  • Items must be returned unused and in original packaging to qualify for a refund.

 

7. Intellectual Property

  • All content on our Website, including text, images, and trademarks, is owned by The Candlemania.

  • You may not copy, reproduce, or distribute any content without our written consent.

 

8. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our Website or products.

  • Our liability for any direct claims is limited to the total amount paid for the product in question.

 

9. Privacy and Data Protection

  • Your personal data is processed in accordance with our Privacy Policy.

  • We comply with the UK GDPR and Turkish data protection regulations.

 

10. Third-Party Links

  • Our Website may contain links to third-party sites. We are not responsible for their content or policies.

 

11. Changes to These Terms

  • We reserve the right to update these Terms and Conditions at any time.

  • Changes will be posted on this page with the updated effective date.

 

12. Governing Law and Jurisdiction

  • These terms are governed by the laws of England and Wales and the laws of Turkey.

  • Any disputes shall be subject to the exclusive jurisdiction of the courts in the UK or Turkey, depending on the customer's location.

 

13. Contact Us
For any questions about these Terms and Conditions, contact us at:

Mila International Trading
Email: mila@milatrading.co.uk
Website: www.thecandlemania.com

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