Privacy Policy

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Effective Date: 1st February 2025

 

1. Introduction
Welcome to The Candlemania ("Company," "we," "our," "us"). We respect your privacy and are committed to protecting it through this Privacy Policy. This policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, www.thecandlemania.com (the "Website").

The Candlemania operates in both the United Kingdom and Turkey.

 

2. Information We Collect
When you visit our Website or interact with us, we may collect the following types of information:

• Personal Information: Name, email address, phone number, billing and shipping address, and payment details when you make a purchase.

• Account Information: If you create an account, we collect login details and preferences.

• Transaction Data: Records of purchases and communications regarding your orders.

• Technical Data: IP address, browser type, device information, and browsing behaviour.

• Marketing Data: Preferences for receiving marketing communications from us.

 

3. How We Use Your Information
We use the information we collect to:

• Process and fulfil orders, including payments and delivery.

• Provide customer support and respond to inquiries.

• Improve our Website, services, and product offerings.

• Send promotional emails, subject to your marketing preferences.

• Prevent fraud and ensure the security of our Website.

• Comply with legal and regulatory requirements.

 

4. How We Share Your Information
We do not sell or rent your personal information. However, we may share it with:

• Service Providers: Third-party providers that help us operate our business, such as payment processors, delivery companies, and IT support.

• Legal and Compliance: Authorities if required by law or to protect our rights.

• Business Transfers: In case of a merger, sale, or business restructuring.

 

5. Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings.

 

6. Your Rights
Depending on your location, you may have the right to:

• Access, correct, or delete your personal information.

• Withdraw consent for marketing communications.

• Restrict or object to processing under certain conditions.

• Request data portability.

To exercise these rights, contact us at mila@milatrading.co.uk.

 

7. Data Security
We implement security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

 

8. Data Retention
We retain your data only as long as necessary for legal, business, or operational purposes.

 

9. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for their privacy policies.

 

10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

 

11. Contact Us
For any questions about this Privacy Policy, please contact us at:

Mila International Trading
Email: mila@milatrading.co.uk
Website: www.thecandlemania.com